Quickteller Social Media Management

Enhancing Digital Payment Platform Engagement Through Strategic Social Media Management.

In-house social media management for leading digital payment platform, driving customer engagement and brand awareness in the competitive fintech space.

Client: Quickteller (Digital Payment Platform)

Agency: Ade Digital

Role: Social Media Manager (In-House)

Industry: Fintech / Digital Payments

Project Type: Social Media Strategy & Management

Scope of Responsibilities:

  • Social Media Strategy - Developed platform-specific content strategies

  • Content Creation & Management - Daily content creation and posting

  • Community Management - Customer engagement and response management

  • Brand Voice Development - Established consistent tone across platforms

  • Campaign Execution - Digital payment education and feature promotion

KEY SERVICES DELIVERED

    • Platform-specific content strategy development

    • Daily content creation and scheduling

    • Community management and customer engagement

    • Brand voice development and consistency

    • Regulatory-compliant content creation

    • Financial education and literacy content

    • Security and trust-focused messaging

    • Customer support via social media channels

    • In-house integration with agency team (Ade Digital)

    • Collaborative campaign development and execution

    • Cross-functional coordination with product and customer service teams

    • Performance reporting and strategy optimisation